Privacy Policy

ADDITIONAL INFORMATION DATA PROTECTION

 

We, ETL STEUERBERATUNG SPANIEN S.A., want to inform you in a transparent manner about our privacy policy, the processing of your data, the purposes of personal data processing, your rights as a user and the period of data conservation.

By accessing our website, you acquire the status of User. As such, you declare to have sufficient legal capacity to fully understand and accept our privacy policy. The privacy policy at hand should be read together with our cookies policy.

Thank you for visiting our website!

 

  1.  WHO IS THE PARTY RESPONSIBLE FOR DATA PROCESSING?

 

  • Identity: ETL STEUERBERATUNG SPANIEN S.A. (hereinafter, ETL STEUERBERATUNG) with tax code (CIF) A-66576877 is the party responsible for the processing of the personal data provided by you.
  • Postal address: Calle Riera Principal, 8, Alella, 08328, Barcelona (Spain).
  • Phone: 934802100
  • Email: info@etlsteuerberatung.com

 

  1. WHAT IS MEANT BY PERSONAL DATA AND ITS PROCESSING?

A personal data is the one that identifies or allows to identify a person. The data which directly identify a person, for example, are his or her first and surnames, while his or her identity card number might as well identify him or her. Personal data include information such as mobile phone number, email address, date of birth and gender, among others. They could also refer to numerical identifiers, such as IP address and the information obtained through cookies.

The processing of personal data is the operation or the set of operations we carry out with regard to your personal data, such as the collection, the record, the conservation, the use and the communication of your data, among others.

  1. WHAT TYPE OF INFORMATION DO WE COLLECT?

In order to process your data under this privacy policy in the correct manner, we have to collect certain information about you. This is why we compile the data you provide through the interaction and communication channels with ETL STEUERBERATUNG. The data we gather in this way include first and surnames, identity card number, email address, mobile phone number, home address, characteristics, preferences, tastes, answers to satisfaction surveys, interaction with customer service, information on social media profiles and web use and surfing (home page from which you reach the website, web layers visited, initiated and abandoned processes, IP address, time you stayed on the website).

  1. HOW DO WE CAPTURE YOUR PERSONAL DATA?

ETL STEUERBERATUNG only captures and processes the information provided through the following means:

  1. Inquiry form regarding any of our services;
  2. Interaction with our customer service;
  3. Delivery of our newsletters and publicity about our products and services;
  4. Publishing of and answers to comments on our blog;
  5. Web surfing on https://etlsteuerberatung.com/; e
  6. Interaction with ETL STEUERBERATUNG in social networks.

5. WHAT ARE YOUR RIGHTS WHEN PROVIDING US WITH YOUR DATA?

    Following a summary of the rights you are entitled to exercise as a user of the website:

    Rights Meaning
    Right of access You have the right to be informed by ETL STEUERBERATUNG whether your personal data are being processed, and if so, which data.
    Right of rectification This means the possibility to modify any inexact or incomplete data, by indicating them in the corresponding application form.
    Right of opposition You may oppose the treatment of your personal data at any time unless it is based on legal grounds (for example, where the legitimating base for processing your personal data is the contract enforcement or the compliance with a legal obligation on our behalf), due to personal circumstances, despite our legal interest in processing the data. Should you wish to exercise this right, ETL STEUERBERATUNG shall stop processing your personal data unless we can prove a compelling reason for such treatment which prevails over your own interests, rights and liberties, or to formulate, exercise or defend a claim.
    Right of cancellation This right allows the cancellation of your personal data. Once you have exercised this right, the data are not immediately deleted, though, but blocked in a way that hinders their further processing, without prejudice of being available to public administrations, judges and courts for attending any possible responsibility derived from the data processing during the prescription period. After reaching this deadline, your data will be duly anonymized or eliminated.
    Right of data portability This right entitles you to copy and to transfer the data provided to us to a person responsible for the treatment other than ETL STEUERBERATUNG. The exercise of this right is subject to the treatment being based on a contract enforcement or an authorization on your behalf and it must be carried out by automated means.
    Right of limited treatment

    Hereby, you are allowed to solicit the withdrawal of your data treatment while:

    • ETL STEUERBERATUNG is verifying the accuracy of the data you have challenged;
    • the prevalence of ETL STEUERBERATUNG’s legal interest over your own is checked once you have exercised your right of opposition.

    Also, this right entitles you to solicit the conservation of your personal data from ETL STEUERBERATUNG in the following cases:

    • the data processing is illegal, but you as the party concerned oppose the cancellation of the data in favour of a limited treatment;
    • ETL STEUERBERATUNG does no longer require your personal data for the purposes of the processing, but to formulate, exercise or defend a claim
    How to exercise these rights You can exercise your rights by sending an email to info@etlsteuerberatung.com or an ordinary mail, signed and accompanied by a copy of your identity card (DNI or NIE) or passport, to: Calle Riera Principal, 8, Alella, 08328, Barcelona.
    Should you consider that ETL STEUERBERATUNG has not duly satisfied the exercise of your rights, you can submit a claim before the Spanish Data Protection Agency (“AEPD”) with registered address in calle Jorge Juan nº 6, 28001 Madrid (Madrid). For more information in this regard, please also approach their web http://www.aepd.es or contact them on the telephone number 901 100 099 or 91.266.35.17.
    .

     

    1.  WHICH TYPE OF TREATMENTS DO WE CARRY OUT WITH YOUR PERSONAL DATA?

    We want to be transparent and inform you about the operations we carry out with your data and also for which purposes. Therefore, we have separated the different concepts and their respective description by individual tables.

    These tables include the following information:

    • For what purposes do we treat your data?

    In this column, we explain the purposes for what we treat your personal data.

    • Which legal grounds do we base the treatment of your data on?

    According to data protection regulations, the processing of personal data requires a legitimate base, which in our case is the following:

    • Legitimate interest: As a company, ETL STEUERBERATUNG has a legitimate interest in collecting and processing your personal data in order to study and evaluate the suitability of our website and products, and whether they meet the requirements of our clients and users or whether, on the contrary, they need to be modified in some particular respect or improved to better suit the said requirements or new market trends. We also have a legitimate interest in maintaining regular contacts with our clients and users and in keeping them informed about novelties, promotions and products and recommend or offer them those products which best adapt to their necessities, characteristics and preferences. In any case, our legitimate concern depends on an appropriate balance between our corporate interest in processing your personal data and your own rights and liberties. The result of such an analysis determines whether or not we can use your personal data for the treatments described herein
    • Contract enforcement: By expressly accepting our General Terms and Conditions, you become a contracting party of the service agreement subscribed with us. In order to comply with the obligations set forth under the said terms and conditions, we need to compile and treat your personal data. Should you refuse to provide the information required in this regard, you will not be enabled to contract the provision of any services with ETL STEUERBERATUNG.
    • Legal obligation: ETL STEUERBERATUNG acts as the party responsible for your data, and therefore we must meet several obligations in terms of accountancy, taxes, data protection, consumption etc. This is why ETL STEUERBERATUNG is compelled to keep the confirmation of those users who solicit the cancellation of their data in a so-called deletion list, according to their legal obligation derived from the EC-Directive 2016/679 of the European Parliament and the Council of 27th April 2016 on the protection of personal data and their free movement, repealing the Directive 95/46/EC.
    • Your authorization : If ETL STEUERBERATUNG wants to carry out a data treatment beyond the aforementioned legal justification or grounds, e.g., by entering into contact through our customer service, we shall always seek your prior approval. In any case, you will be entitled to withdraw your consent at any time.
    • How long do we store your data?

    This column informs about the approximate storage time of your data, depending on the treatment your personal data are subjected to. Please also bear in mind that we might as well be obliged to conserve certain client data during a determined period of time, according to accounting, tax, consumption, data protection and contract regulations.

    • What are your rights on data provision?

    Under this heading, we describe the rights you may exercise on your personal data, as per the treatment performed and the legal grounds it is based on. Please bear in mind that your rights may be limited in this regard.

    Following a more detailed description of the different types of treatment carried out by ETL STEUERBERATUNG with regard to your personal data:

    1. Contact and customer service
    For what purposes do we treat your data? Which legal grounds do we base the treatment of your data on? How long do we store your data? What are your rights and how can you exercise them?

    Provide a customer service by resolving doubts and answering queries and requests for information.

     

     

    		 Consent of the User.

    ETL STEUER-BERATUNG will treat the personal data of the party concerned while necessary for an effective management of the User’s request, or until the latter exercises his right of cancellation or opposition.

    After that, the personal data provided are stored during the legally established prescription period for any action that may arise from the treatment.

    Once the maximum storage period has been reached, ETL STEUERBERATUNG will anonymize or eliminate the User’s personal data.

     

    You can exercise the rights described under paragraph 5 of this privacy policy in the way established therein.

     

     

    1.  Management of the services available on the website
    For what purposes do we treat your data? Which legal grounds do we base the treatment of your data on? How long do we store your data? What are your rights?

    Process the subscription to our newsletter.

    Process the unsubscription from our newsletter upon the User’s request.

     

     

    		 Consent of the User.

    ETL STEUER-BERATUNG will treat your personal data until you exercise your right of cancellation or opposition or withdraw your consent.

    After that, the personal data provided are stored during the legally established prescription period for any action that may arise from the treatment.

    Once the maximum storage period has been reached, ETL STEUERBERATUNG will anonymize or eliminate the client’s personal data.

     

    You can exercise the rights described under paragraph 5 of this privacy policy in the way established therein.

     

     

    1.  Marketing actions through our blog
    For what purposes do we treat your data? Which legal grounds do we base the treatment of your data on? How long do we store your data? What are your rights?
    Inform our clients about news of interest. What cookies and the sending of commercial communications refer to, the legal grounds for the treatment of your data is the User’s consent or, in case there is a prior legal relationship, the legitimate interest of ETL STEUER-BERATUNG to maintain a regular direct communication with its clients for marketing purposes.

    ETL STEUER-BERATUNG will treat your personal data until you exercise your right of cancellation or opposition or withdraw your consent.

    Once the maximum storage period has been reached, ETL STEUERBERATUNG will anonymize or eliminate the User’s personal data..

    You can exercise the rights described under paragraph 5 of this privacy policy in the way established therein.

     

     

    1.  Maintenance of updated deletion lists to avoid being contacted
    For what purposes do we treat your data? Which legal grounds do we base the treatment of your data on? How long do we store your data? What are your rights?
    Maintain a deletion list with the confirmation of those users who solicit the cancellation of their data or exercise their right of opposition. Legal obligation: the EC-Directive 2016/679 of the European Parliament and the Council of 27th April 2016 on the protection of personal data and their free movement, repealing the Directive 95/46/EC, obliges us to respect your rights and to keep evidence of our compliance with your request for exercising the right of cancellation.

    We will keep your personal data during the period legally provided for the filing of any claim in relation to the effective or deficient response on our part to the right of suppression or opposition that you have exercised.

    Once the maximum storage period has been reached, ETL STEUERBERATUNG will anonymize or eliminate the User’s personal data.

    Due to the fact that this type of treatment is based on a legal obligation, the rights described under paragraph 5 of this privacy policy are limited

     

     

    1.  Analysis of use, functioning and improvement of the web
    For what purposes do we treat your data? Which legal grounds do we base the treatment of your data on?? How long do we store your data? What are your rights?

    Recognize the User when returning to the corporate web.
    Make it easier to share corporate web contents through social networks and communication paths.

    Maintain the security and protect the corporate web against malicious use.

    Adapt the web to the type of device used.

    Adapt the web to the personalization criteria chosen by the User and remember them.

    Study and implement any possible improvement of the web to optimize the experience of usability.

    Show the correct web content requested by the User at any time.

    		 Consent of the User.

    We will store your personal data during the term required for each type of cookie, or until you withdraw your consent or exercise your right of opposition.

     

    You can exercise the rights described under paragraph 5 of this privacy policy in the way established therein.

    You may also configure the use of cookies through the internet browser you use for web surfing..

     

    1. Images
    For what purposes do we treat your data? Which legal grounds do we base the treatment of your data on? How long do we store your data? What are your rights?

    The images published on the web are meant to promote and give visibility to the services provided.

     

    		 Consent of the person concerned.

    In this case, we conserve your data to give visibility to the web and, thus, promote our services. The images will be stored until you exercise your right of opposition or withdraw your consent, as set forth under the paragraph regarding legal grounds.

    Should you exercise your right of opposition or withdraw your consent, the images in which you appear will immediately be removed.

    Due to the fact that this type of treatment is based on a legal obligation, the rights described under paragraph 5 of this privacy policy are limited.

     

     

    1.  TO WHOM DO WE COMMUNICATE YOUR PERSONAL DATA?

    The personal information delivered by you through the channels described under paragraph four will only be disclosed by ETL STEUERBERATUNG when strictly necessary for providing the online services.

    Upon prior legal requirement or legal grounds, we may also have to communicate your personal data to other third parties:

    • Legal advisors
    • Courts
    • Tax administration
    • Government agencies and public service
    • State security forces and bodies
    • • Data processors who need to access certain information and/or personal data for providing the services required. The data may be transferred to suppliers with data access once their corresponding obligations and liabilities as data processors have been formalized. ETL STEUERBERATUNG enters into the relevant contracts on data processing providing all necessary guarantees in terms of personal data treatment, confidentiality, cancellation, destruction and return.
    1.  ARE YOUR DATA SAFE?

    In order to ensure a fair and transparent treatment of your personal information, we adopt appropriate procedures and implement all necessary technical and organizational measures to avoid risks, correct any inaccuracy of the personal data processed and, thus, minimize any possible error in a fair and secure processing of your data.

    The information delivered by you is stored in safe servers. Unfortunately, the transmission or the communication of information via the internet is not completely secure. This is why we use strict safety procedures on the information received to avoid any unauthorized access.

    Additionally, we make sure that also our service suppliers meet the appropriate safety standards regarding the personal data they have or might have access to, according to the data protection regulations applicable.

    1. CHANGES IN THIS PRIVACY POLICY

    Over time, this privacy policy may vary due to changes in the criteria applied by the supervisory authority in terms of data protection at any given moment. Therefore, ETL STEUERBERATUNG reserves the right to modify the privacy policy at hand and adapt it to those new criteria or jurisprudential or legal innovations

     

    1. CONTACT

    For more information regarding the treatment of your personal data, please contact us by sending an email to: info@etlsteuerberatung.com.

    Latest version: 12th June 2023

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